Privacy Policy
Last updated: August 2026
1. Who We Are
DigitalQatalyst DMCC ("DigitalQatalyst", "we", "our", "us") is a digital transformation consultancy and learning platform provider incorporated in the Dubai Multi Commodities Centre (DMCC) Free Zone, Dubai, United Arab Emirates (DMCC Licence No. 131122).
For the purposes of applicable data protection law, DigitalQatalyst DMCC is the data controller of any personal information collected through the 6xD Academy platform.
Registered address: Unit 1992, DMCC Business Center, Level 1, Jewellery & Gemplex 3, PO Box 340505, Dubai, UAE.
Email: [email protected]
Telephone: +971 4 266 6169
2. Applicable Data Protection Law
As a DMCC-incorporated entity operating in the UAE, DigitalQatalyst DMCC is subject to the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and its implementing regulations.
Where we process personal data of individuals located in the European Economic Area (EEA) or the United Kingdom, the EU General Data Protection Regulation (GDPR) and the UK GDPR may also apply. This Privacy Policy is written to satisfy both frameworks.
The supervisory authority for UAE PDPL matters is the UAE Data Office (uaedataoffice.ae). For EEA individuals, the relevant supervisory authority is the data protection authority in your country of residence.
3. Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you use the Platform.
Information you provide directly includes your name, work or personal email address, organisation name, job role, country of residence, and any context you share when registering for an account, enrolling in a course, submitting an enquiry, or communicating with our support team.
Learning data includes your course progress, assessment scores, completion status, and credential history, which we use to deliver and personalise your learning experience and to issue certifications.
Information collected automatically includes standard web server logs (IP address, browser type, pages visited, time and date of visit). We may use analytics tools to understand aggregate platform usage patterns. We do not use advertising cookies or cross-site behavioural tracking.
Third-party connections: the Platform is hosted on Thinkific, which may load fonts, scripts, and other resources from its own third-party infrastructure providers to operate the site. We do not control these providers' data practices; please refer to Thinkific's own privacy policy for details.
4. How We Use Your Information
We use the information you provide to create and manage your 6xD Academy account, process enrolments and payments, deliver course content and assessments, award and verify digital credentials, and respond to your enquiries and support requests.
We may also use your information to send you relevant communications about your learning progress, new courses, certifications, and related services where you have consented or where we have a legitimate interest in doing so.
We use automatically collected information to maintain the security and performance of the Platform, understand how learners engage with our content, and improve our courses and services.
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
5. Legal Basis for Processing
Under the UAE PDPL and GDPR (where applicable), we rely on the following legal bases for processing your personal data:
Consent: where you have given us clear consent for a specific purpose, such as receiving marketing communications.
Contract: where processing is necessary to deliver the services you have enrolled in, including course access, assessments, and credentials.
Legitimate interests: where processing is necessary for our legitimate business interests, and those interests are not overridden by your rights and freedoms.
Legal obligation: where processing is required to comply with applicable law.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share your information with trusted service providers who assist us in operating the Platform and delivering our services, including our learning platform provider (Thinkific), email delivery platforms, and payment processors, under contractual obligations that require them to keep your information confidential and process it only on our instructions.
Where you are enrolled through an organisational account, your learning progress and completion data may be shared with the designated administrator of that organisation, as disclosed at the point of enrolment.
We may disclose information where required by UAE law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of DigitalQatalyst DMCC, our learners, or others.
7. International Data Transfers
DigitalQatalyst DMCC operates from Dubai, UAE and serves learners across the GCC and internationally. Your personal data may be processed in countries other than your own, including by our hosting provider Thinkific.
Under the UAE PDPL, we ensure that cross-border transfers of personal data are conducted in accordance with the conditions and safeguards set out by the UAE Data Office.
Where we transfer personal data of EEA or UK individuals to countries without an adequacy decision, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to ensure your data receives the same level of protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
Account and learning records, including enrolment history, assessment results, and credentials, are retained for the duration of your active account and for a minimum of five years thereafter, in line with commercial record-keeping requirements under UAE law and to support the long-term validity of issued certifications.
You may request deletion of your data at any time (see Your Rights below), subject to any legal obligation to retain it.
9. Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
Access: the right to request a copy of the personal data we hold about you.
Correction: the right to request that we correct inaccurate or incomplete data.
Erasure: the right to request that we delete your personal data where there is no lawful reason to continue processing it.
Restriction: the right to ask us to restrict processing of your data in certain circumstances.
Portability: the right to receive your data in a structured, machine-readable format (applies under GDPR and equivalent provisions).
Objection: the right to object to processing based on legitimate interests, including for direct marketing.
To exercise any of these rights, please email [email protected]. We will acknowledge your request promptly and respond within the timeframe required by applicable law (typically 30 days for GDPR requests; timelines under UAE PDPL are set by the UAE Data Office). You also have the right to lodge a complaint with the relevant supervisory authority.
10. Cookies
The Platform uses essential cookies required for the site to function correctly, including session management and authentication, as set by our hosting provider Thinkific. We do not use advertising, tracking, or behavioural profiling cookies of our own.
You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of parts of the Platform, including your ability to remain logged in.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. All data transmitted between your browser and the Platform is encrypted using TLS.
No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us at [email protected].
DigitalQatalyst DMCC
Unit 1992, DMCC Business Center, Level 1, Jewellery & Gemplex 3, PO Box 340505, Dubai, UAE